PAUL RAYMENT

57 Turners Avenue, Fleet, Hampshire GU51 1DU

Telephone Number 07736 064160

Email paul@matrixwebsites.co.uk

Profile

An Experienced Analyst Programmer in web design and creation to a high professional standard, along with a good Customer Service background. Has excellent organisational skills and is also a strong, effective team player who can communicate well both with internal and external customers, working in a professional and competent manner. A resourceful, quick thinking and enthusiastic, bright individual who maintains a flexible point of view to achieve high standards in accuracy and efficiency. Enjoys learning and increasing knowledge so it can be implemented in the working environment.

Education and Qualifications

Farnborough College of Technology - Sep 1994 to Jul 1997

GNVQ's

  • GNVQ Advanced Information Technology - Distinction
  • GNVQ Intermediate Information Technology - Distinction

Court Moor School, Fleet - Sep 1989 to Jul 1994

GCSE's

  • Mathematics
  • English Language
  • English Literature
  • Science Dual Award
  • CDT:Technology
  • Geography
  • Music
  • German

Training Courses

Learning Tree - Mar 2007

Courses

  • Effective Communication Skills
  • HTML for Web Development
  • JavaScript for Web Development
  • PHP for Web Development

Skills

Programming Languages

  • XHTML
  • Javascript
  • PHP
  • JAVA
  • JSP
  • XML
  • SQL
  • C++
  • C#
  • Visual Basic
  • Basic
  • Pascal

Software

  • Microsoft Office Suite including Access, Project, Visio
  • Photoshop
  • Flash
  • Apache
  • Apache Tomcat
  • PHP
  • MySQL
  • Microsoft Internet Information Services (IIS)
  • IBM WebSphere Studio
  • Interwoven TeamSite
  • Oracle
  • Internet Browsers including Internet Explorer, Firefox, Opera, Netscape, Safari, Chrome
  • Microsoft Visual Studio

Operating Systems

  • Windows 7
  • Windows 2008
  • Windows Vista
  • Windows 2003
  • Windows XP
  • Windows 2000
  • Windows NT
  • Windows Me
  • Windows 98
  • Windows 95
  • Windows 3.11
  • DOS
  • VAX/VMS
  • Linux - various distributions

Interests

Interests include photography, travel, game creation, computers, animation, reading, gardening and cycling.

Career History

HSBC, Winkfield - November 2002

Technical Lead - Dec 2007
(currently employed)

  • Use influence to deliver the project at the appropriate quality level and to the agreed schedule within budget
  • Effectively managing and escalate risks/issues, ensuring there are no surprises for the Project Manager
  • Actively managing costs within the department and team, achieving Annual Operating Plan
  • Manage the overseas resources for projects in line with agreed level of engagement, supporting deployment targets for overseas resource utilisation
  • Create, deliver and adhere to local standards and procedures while delivering projects to the customer

Senior Analyst Programmer/Developer - Nov 2003 to Dec 2007

  • Create and develop sites from scratch using only a text editor and image manipulation software
  • Analyse code to find ways of improving and following standards
  • Internet application servers upgrade and configuration
  • Delivering Projects on time to a high standard
  • Manage workload of myself and others in the team
  • Training overseas contractors to a level able to maintain and support installed systems
  • Presentations on existing processes
  • Technical consultant for regional countries updating to latest technology used within the banking systems
  • Controlled scheduled deployments of web code to development and production servers (including web, database, application servers)

Senior Helpdesk Executive - Nov 2002 to Nov 2003

  • Logging problems into the Database for passing to specialist teams
  • Direct troubleshooting of reported problems
  • Running detailed reports on communicated problems
  • Finding new ways to reduce reported problems
  • Being first contact for escalated problems
  • Out of hours communications officer, contacting key business people and advising of priority problems

Automated Data Processing (ADP), Camberley - Nov 1997 to 2002

System Support Administrator - Apr 1999 to Nov 2002

  • Construction of company Web Server and Intranet site, including information web pages and discussion forum
  • Creation of HTML pages which is used by the Helpdesk to inform others of system status
  • Use of technical knowledge and initiative to manage and maintain the Company LAN, including the upgrade and maintenance of components including Servers, PC's, and Printers
  • Effective communication with external sources with regards to system problems originating outside the LAN, and set-up/access control for users
  • Produced written documentation about the operation of procedures carried out when required
  • Creation of an internal messaging system for the users written using Microsoft Visual Basic
  • Built Excel VBA program that analysed monitor system data and produced the relevant output required for reporting purposes

Helpdesk Executive - Nov 1997 to Apr 1999

  • Primary responsibilities included support of in-house system, and its users world-wide
  • Logged and processed incoming calls and peripheral activities, by assessing and prioritising them with suitable techniques for correction
  • Communicated planned and unplanned system outages to all affected users and notifying the relevant persons
  • Assisted with the production of procedures that were implemented across the Company
  • Produced Monthly figures that analysed the impact of implemented Helpdesk procedures

Contact Details

Online

Voice

  • Mobile: 07736 064160